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What role will artificial intelligence play in the future of education? For educators, AI can feel like an exciting development — or a terrifying unknown.

AI technology is advancing quickly and creating solutions once thought impossible. It’s widely available in various technologies and, in many places, already being integrated into the classroom. The pandemic spurred the development of educational technology out of necessity, including the development of AI. Suddenly, educators needed ways to obtain more information virtually.

“We were starting to work on AI during the pandemic, but it sped up because there was a huge demand for it,” says Mike Tholfsen, principal group product manager at Microsoft Education. “All these things were happening online, and teachers were saying. ‘I don’t know what’s happening in my classroom anymore.’”

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