Automated grocery delivery is a retail technology that suddenly found itself with a more robust use case as the novel coronavirus pandemic made customers prioritize contact-free transactions in the interest of staying healthy.
Albertsons, for example, is working on a sidewalk-ready robot that will bring deliveries to Safeway customers. The way it works, however, differs from some of the other solutions being tested in the space.
Albertsons is testing the automated grocery cart, made in conjunction with logistics company Tortoise, in Northern California, according to Supermarket News. Humans will accompany the cart to ensure it stays on course during the pilot. The device is controlled remotely by a live operator rather than relying on artificial intelligence to get from point A to point B.
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