Voice technologies using AI are being used to help combat loneliness in countries including Sweden and the UK. Should they be used more widely as coronavirus spreads?
“I thought at first it was a sign of insanity, speaking to a little thing like that and him talking back!” says 92-year-old John Winward of the first time he tested a smart speaker.
The former head teacher was one of a group of residents at an elderly care home in Bournemouth, England who recently took part in a half-year academic experiment designed to test if artificial intelligence voice technologies could help tackle loneliness. He was a fast convert.
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