New data from Gartner Inc. suggests that the recruiting, management, and retention of artificial intelligence talent (AI) will be a strategic challenge globally for the foreseeable future. For the past four years, Gartner found, the strongest demand for talent with AI skills has come from non-IT departments.
Departments recruiting AI talent in high volumes include marketing, sales, customer service, finance, and research and development, Gartner said in a press release. “These business units are using AI talent for customer churn modeling, customer profitability analysis, customer segmentation, cross-sell and upsell recommendations, demand planning, and risk management.”
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